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Refund & cancellation policy

Last updated 25 September 2026

In plain words

Changed your mind? Ask within 7 days of paying, before you’ve gone more than 3 modules into what you bought, and you get your money back in full. Unused top-up credits are refundable within 7 days too. There are no subscriptions, so there’s nothing to cancel.

  1. Plans (Levels, Capstone + Certificate)

    You can have a full refund if you ask within 7 days of payment and you have completed no more than 3 modules of the levels that plan unlocked.

    After that, the course has been substantially used and the payment is not refundable. Foundations is free, so it isn’t part of this count.

  2. Upgrades

    An upgrade from Levels to Capstone + Certificate follows the same rule, counted on the Capstone modules: within 7 days, and no more than 3 Capstone modules completed.

  3. Credit top-ups

    Top-up credits you haven’t used are refundable within 7 days of purchase. Credits already used — each reply, build or check they paid for — can’t be refunded. Credits included in a plan are refunded only with the plan.

  4. Payment problems

    If you were charged twice, charged for a failed payment, or charged but didn’t receive what you bought, we refund the extra or failed amount in full — no conditions.

  5. How to ask

    Email karthik.narayan511@gmail.com from the address on your account, with your Razorpay order or payment ID (it’s in your payment receipt). We confirm within 2 working days.

  6. When the money arrives

    Approved refunds are issued within 7 working days to the original payment method. Your bank or UPI app may take a further 5–10 working days to show it.

  7. Cancellation

    Plans are one-time payments, so there is no subscription to cancel and nothing renews. You can stop at any time, and ask for your account to be deleted under the privacy policy. When a refund is issued, the access and credits it paid for are removed.

Questions about this page? Write to karthik.narayan511@gmail.com. See also Terms · Privacy · Refunds · Delivery · Contact.

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